Meridian Teterboro Voted Among Best FBOs in 2019

A ramp view of Meridian’s terminal and hangar at Teterboro Airport (KTEB)

Meridian, the award-winning private aviation company, is pleased to announce that it has been recognized as one of the nation’s best FBOs by two of the leading industry surveys for 2019. The company’s Fixed Base Operator (FBO) in Teterboro was voted in the top 5% of all US FBOs, as well as the #1 FBO in the Northeast, by readers of Aviation International News (AIN) in its annual FBO survey. Readers of Professional Pilot (ProPilot) also voted Meridian Teterboro among the best FBOs in this year’s annual PRASE Survey.

In addition to ranking the FBOs, both surveys also measure individual performance. Meridian is proud to say that both Betsy Wines and Victor Seda continue to be recognized for their unwavering dedication to customer satisfaction. AIN voters distinguished Betsy Wines for routinely going “Above & Beyond”, while the ProPilot survey acknowledged both customer service representatives for their efforts. Wines ranked #2 and Seda ranked #4 in the Best CSR category, and 2019 marks the 13th year in a row that the two colleagues have been voted together in the top of the category.

The Meridian Teterboro Customer Service Team

“It’s gratifying to know that our efforts are appreciated,” said Ken Forester, Meridian’s CEO. “We know customers have options when flying into Teterboro, and I am proud of Betsy and Victor and the entire team who make every pilot and passenger feel welcomed. Our customers enjoy coming to Meridian because of the personal commitment we make to each customer and to each other.”

The 2019 AIN FBO Survey results were released on April 1, and the results of the Professional Pilot PRASE Survey were released on April 29. Meridian was again named the highest ranking FBO at Teterboro Airport in both surveys.

“These industry surveys are well-respected. The entire Meridian TEB team is honored to be recognized for our exceptional service,” Forester added. “We sincerely thank our customers for their support and confidence in us.”

The Meridian Teterboro Line Service Team

Posted in General | Tagged , , , , , | Leave a comment

Meridian Participates in Hasbrouck Heights Career Day

Meridian spent the day at Hasbrouck Heights High School to talk about careers in aviation.

On Friday, April 12, Meridian sent four representatives to share their experiences and promote the diverse opportunities within the aviation field.

Line Service Manager Nehemias Camacho spoke of the role of the Line Service Technician, as well as the Customer Service Representative. He painted a picture of the day-to-day of both positions and spoke of the unique skill sets these positions build.

Emil Iannone, Director of Operations, stressed the diversity of career paths within the Dispatch, Customer Assurance and Sales positions. Emil spoke on the many different factors in ensuring that each flight goes according to plan, and how each role contributes to the flight’s success.

Celine Martinez and Matthew Barclay spoke about the aviation-specific aspects of their roles within Human Resources and Marketing, respectively, and how the industry needs business employees as well as aviation-specific ones.

For the past few years, it has been the goal of the business aviation industry to attract youth into the aviation field. Meridian has and will continue to reach out to our local community to welcome the next generation into the industry.

As a small token of thanks, the faculty of Hasbrouck Heights High School gave gifts to all that presented.

Posted in Charter Operations, Customer Service, General, Human Resources, Line Service, Marketing | Tagged , , , , | Leave a comment

Meridian Hosts NATA Industry Town Hall

On Wednesday, April 3, Meridian welcomed local representatives from all walks of business aviation to hold a roundtable discussion on the current state of the industry, and speculate on where it’s headed in the future.

Industry representatives from all aspects of Business Aviation met to discuss the state of the industry.

The first topic was the “State of the Charter Industry” and the rising popularity of the ultra-long range jet. The attendees surmised that this is due to either business taking people further than before, or that larger jets are chosen to accommodate more passengers at once.

The industry’s efforts in recruiting young talent are beginning to bear signs of success. More and more young pilots and engineers are lining up to begin their careers in Business Aviation. The challenge we face now is getting them qualified to fly.

One issue that NATA Vice President, Ryan Waguespack, brought up was the increasing popularity of “Gray Charter” and the safety issues that accompany it. NATA has been working to advise and inform the FAA on what “Gray Charter” is, and what to look for to uncover it.

Finally, to wrap the meeting up, representatives discussed what they’ve been doing to reach out to the youth and get them interested in the industry. From career days to 5Ks, there were plenty of different community engagement methods being utilized.

Our CEO, Ken Forester (Second Left) poses with NATA Vice President, Ryan Waguespack (Second Right) and Meridian CRSs Lauren Campbell (Left) and Jose Navarro (Right).

Overall, the event was a tremendous success and all that attended left with a better picture of the industry, and a greater understanding of its future. We cannot wait to see what the next meeting holds in store for us.

Posted in Aircraft Management, Charter Operations, Executive Terminal (FBO), General | Tagged , , , | Leave a comment