2016 FBO Surveys Rank Meridian #1 in Northeast

The Meridian Teterboro staff is honored by the 2016 FBO survey results.

The Meridian Teterboro staff is honored by the 2016 FBO survey results.

Meridian, the award-winning private aviation company based at Teterboro Airport, is pleased to announce that its FBO, Meridian Teterboro, has been voted the top FBO in the Northeast by Aviation International News (AIN) and FltPlan.com in 2016. Additionally, Meridian was voted the best FBO at Teterboro Airport in the Professional Pilot (ProPilot) PRASE Survey. All three of these industry surveys are well-respected and the entire staff is honored to be recognized for its exceptional service.

Meridian was voted in the top 10% of all US FBOs in the AIN survey, while ProPilot readers ranked Meridian as the 14th best US FBO. Pilots’ Choice Awards by FltPlan.com rated Meridian #3 among its Top 50 US FBOs. The AIN and ProPilot surveys also measure individual customer service, and the company is proud to say that both Betsy Wines and Victor Seda continue to be recognized for their outstanding efforts. AIN recognized Betsy Wines for going ‘Above & Beyond’, while ProPilot had both Wines and Seda ranked in the Best CSR category. The pair has been together in the Top 5 of the Best CSR category for the past 10 years.

Steve Chandoha, Meridian Teterboro President, credits his team as the main reason for the continuing high marks the company receives. “Our entire FBO team, from Security to Customer Service to Line Service, understands that we must treat our customers as individuals. Betsy and Victor continuously demonstrate these values with their work ethic and attention to detail. I am very proud of them, and the entire staff of Meridian Teterboro.”

“Exceptional service is the cornerstone of our corporate culture here at Meridian, and we are very pleased that our customers and colleagues see and appreciate that commitment,” said Betsy Wines, Vice President of Customer Service & Human Resources. “We are honored that they have named us the top FBO at the airport, as well as recognizing us as one of the leading FBOs nationwide.”

Ken Forester, Meridian CEO, summed up his appreciation of these survey results by saying, “I am proud of the entire team that works to exceed expectations every day. It is important to us that every pilot and passenger feels welcomed and valued when they arrive at Meridian. We understand that customers have choices when they fly into Teterboro, and we truly appreciate their business.”

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Anthony Lanzone Promoted to Detail Manager

Anthony Lanzone, Detail Manager

Anthony Lanzone, Detail Manager

Meridian, the award-winning private aviation company based at Teterboro Airport, is pleased to announce the promotion of Anthony Lanzone from Detailing Supervisor to Detail Manager. Mr. Lanzone began his career at the company as a part-time detailer in 2004, when Meridian Jet Center was known as Million Air Maintenance. At the time, there were only two detailers in the department. He was eventually hired as a full-time employee, and by 2007, he was promoted to Detailing Supervisor. Today, the Detailing department is part of Meridian Jet Center and has a full time staff of eight. For a brief period in 2005, the Detailing department became part of Meridian Air Charter, but it was decided that in order to better service transient aircraft, the department should be structured with aircraft maintenance.

Anthony’s responsibilities involve all aspects of detailing, including both interior and exterior of the aircraft. For example, he is responsible for cleaning and detailing all company operated and transient aircraft, monitoring flight and cleaning schedules, managing bright work schedules and interior deep cleaning services, and managing and supervising department staff in work functions and shift schedules. Anthony and his team work closely with flight crews, flight operations, and maintenance personnel on all aircraft detailing matters.

John Langschultz, VP of Meridian Jet Center, had this to say, “The Detailing department is an integral part of our aircraft maintenance business, and Anthony has been doing an outstanding job in keeping things running smoothly. We often receive last minute requests for detailing services, and he makes it happen even under the most difficult of circumstances. Our number one priority is to make sure that our customers are happy, and Anthony is always proactive in the fulfillment of that responsibility. Our customers often remark at how nice their aircraft looks after Anthony and his experienced team have completed a job. This promotion is well-deserved, and we are looking forward to more good things to come from Anthony as we expand our business to Hayward, CA.”

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Meridian Sponsors West Coast Flight Safety Golf Tournament

Team Meridian on the putting green at the Flight Safety Golf Tournament. (l to r): Anthony Banome, MaKayla Hambek, Tammy Vinas, Ken Forester, Kelly Pappas, and Greg Johnson.

Team Meridian on the putting green at the Flight Safety Golf Tournament. (l to r): Anthony Banome, MaKayla Hambek, Tammy Vinas, Ken Forester, Kelly Pappas, and Greg Johnson.

On Monday, April 18, 2016, Flight Safety International held its 18th Annual Customer Appreciation Golf Tournament at Robinson Ranch Golf Club in Santa Clarita, CA. Meridian was proud to be a first-time sponsor of Flight Safety’s West Coast golf outing. Every year, Meridian supports FSI’s East Coast tournament usually held in June at Centennial Golf Club in Carmel, NY. The company was well represented at Robinson Ranch by its California-based team, including Ken and Susan Forester, Kelly Pappas, Greg Johnson, MaKayla Hambek, and Tammy Vinas. Anthony Banome, based at Meridian’s Teterboro location in New Jersey, also made it out to the event.

Meridian sponsored the Putting Green competition, which was supported throughout the day by volunteers Ken, Susan, Kelly, MaKayla, and Tammy. The company set up a table that offered golfers water bottles, granola bars, hats and sunscreen. The putting contest winner was Steve Lee of Million Air, who had the low score of 5 strokes. A prize was also given to Travis Abbott of KACALP for having a score of 16, the highest number of strokes! In the meantime, Greg and Anthony braved the hot weather and played in the 90 degree heat on one of the two 18-hole golf courses.

Overall, the event was a big success, and went a long way to support the Southern California aviation community. The tournament had 205 players, setting a new attendance record for this event. There were 36 sponsors, also setting a new record. Lunch was provided during the outing, and a cocktail hour with a sit-down dinner and awards ceremony was held after the tournament. Prizes for Meridian folks included Kelly Pappas, who won a $100 raffle drawing, and Anthony Banome, who won a box of golf balls.

Meridian makes a strong showing at the Flight Safety Golf Tournament. (l to r): MaKayla Hambek, Tammy Vinas, and Kelly Pappas.

Meridian makes a strong showing at the Flight Safety Golf Tournament. (l to r): MaKayla Hambek, Tammy Vinas, and Kelly Pappas.

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